Krannich Solar UK Celebrates EuPD Seal Of Approval
Krannich Solar UK has been awarded a premium seal by EuPD Research in recognition of their level of customer satisfaction in the distribution of solar PV components. In an independent survey of installers carried out by the market and opinion research institute EuPD Research, installers gave Krannich Solar UK top marks for customer loyalty, satisfaction and for the distribution of solar modules and inverters. For these services, Krannich Solar received the premium "Top PV Supplier" seal, which is given out each year only to those wholesalers who have rated particularly highly in installer surveys in comparison to their competitors.
The seal was developed in 2010 by EuPD Research as a way of independently evaluating solar wholesalers and facilitating more transparency in the supplier market. The branch seal is awarded after the completion of a complex market analysis, based on qualified statements from installers and primary data from installer surveys. The seal "Top PV Supplier" provides an independent benchmark for installers and only a few leading photovoltaic wholesalers - who have previously undergone a rigorous quality check - are allowed to carry this status.
Kim Mann, Chief Operating Officer at Krannich Solar UK, said: "We are honoured and delighted to receive the EuPD "Top PV Supplier" seal, as it is particularly rewarding for an independent institute to recognise and commend the high customer service standards which we work so hard to deliver. We pride ourselves on offering a truly value-added approach to PV distribution and the EuPD award is great recognition for each and every one of the Krannich Solar UK team, whose individual and collective hard work is undoubtedly behind our success. The fact that the EuPD seal is awarded according to installer feedback makes the achievement even more significant for us."
The UK branch is not the only Krannich Solar subsidiary to be honoured; the French and German divisions have also been awarded the EuPD seal. This is the second year that Krannich Solar France has been recognised. Kurt Krannich, manager of Krannich Solar GmbH & Co. KG said on receiving the seal: "After our French branch was awarded the seal last year, we began to orientate ourselves on the requirements of customers in other European markets more consequently. This independent survey by EuPD Research shows this to be the right path. The satisfaction of installers in the three most significant European core markets is both a confirmation and an encouragement for us."
