Netmagic launches a comprehensive suite of  remote infrastructure monitoring and management services (RIMM) for the indian market. Indian organisations can enhance service and performance levels while reducing TCO, within their complex IT environments

Netmagic, India's carrier neutral managed IT services provider, announced a new suite of RIMM services for the Indian market to address organisational challenges of monitoring and managing multi platform and multi vendor solutions to support mission critical IT requirements on a 24x7 basis.   

 

Netmagic's RIMM services provide proactive monitoring and management and is a key differentiator in determining whether an organisation can effectively leverage its IT infrastructure toward generating business revenues, increasing customer satisfaction while reducing their total cost of ownership (TCO)

 

“Netmagic's new RIMM services are a complete tier of offerings for Indian organisations providing customers with flexibility to accommodate their varying IT operation requirements,” said Sharad Sanghi, CEO and Founder, Netmagic Solutions.  “With Netmagic RIMM services, customers can define the hours of coverage, the skill levels required, precisely which components of the IT infrastructures are to be monitored or managed and if Shared or Dedicated NOC is required.”

 

Netmagic's RIMM services are available in Shared and Dedicated NOC models with multiple options and plans within each model depending on the size and complexity of a customer's IT environment.